FAQ

Q1: Do you produce the items in-house or are you a distributor?

A: We specialize in the manufacturing of electric tailgate struts and gas struts, catering to 90% of car models, and have been established in the Chinese market for many years.

Q2: What is the smallest order size you accept?
A: The minimum order quantity (MOQ) for Electric Tailgate Strut is 5 sets (left and right).

Q3: How long is the guarantee period for your electric tailgate struts?
A: We provide a 12-month warranty for our electric tailgate struts.

Q4: What type of packaging do your products come in?
A: Our products are packaged in neutral packaging.

Q5: What is the typical lead time for order fulfillment?
A: The typical lead time for orders is between 7 to 15 days.

Q6: Do you offer any instructions for installation?
A: Yes, we supply straightforward installation manuals for our electric tailgate struts.

Q7: Are your products compliant with any certifications?
A: Yes, our products have been certified according to the automotive industry standard ISO-TS16949. Each product undergoes rigorous testing to ensure they meet the 0PPM quality standards before shipment.

Q8: Is it possible to have your products tailored to specific requirements?
A: Yes, we can customize our products based on customer-provided samples.

Q9: What are the main attributes of your electric tailgate struts?
A: Our electric tailgate struts feature contactless operation, spring-assisted lifting, electric motors for quiet and smooth operation, damping systems for gentle closure, and multiple safety features designed to prevent incidents or harm.

Q10: What safety measures are incorporated into your electric tailgate struts?
A: Our electric tailgate struts incorporate safety features such as obstacle recognition, anti-pinch capabilities, and emergency release systems to prevent accidents or injuries.

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